Customer Testimonials

Excellent
Capital Ford Lincoln4.6
Based on 2026 reviews
Dean Andrews
1 day ago
I enjoyed working with Abdullah during the process of purchasing a used F 150. He answered all my questions and worked hard to earn my business. From the first test drive to delivery, his service was excellent.
Mitesh Patel
3 days ago
Exceptional customer service. Very quick to respond and organize different services and glass appointment in one schedule date. Very well organized team. Thanks for taking care of my expedition.
Response from the owner:Thank you for the positive review, Mitesh! We're thrilled to hear that our team made scheduling your glass appointment and services smooth and effortless, and we're so glad we could take great care of your Expedition. Thank you for choosing Capital Ford Lincoln for your vehicle's service needs, and we look forward to welcoming you in the future! 😁
Darin Sherk
3 days ago
Overall, from beginning and great experience, surface advisor Mike is always very pleasant committed to follow up or communication between which is greatly appreciated
Response from the owner:Thank you for taking the time to leave us a 5 star review, Darin! We appreciate you sharing your experience with us at Capital Ford Lincoln, we thrilled to hear that about your pleasant interactions with Mike. We appreciate you choosing us for your vehicle's needs, and we look forward to welcoming you again in the future!
Stephen Burnage
5 days ago
The dealership went out of there way to help me with this service and warrant
Response from the owner:Thank you for your kind review Stephen! We're so glad to hear our team went above and beyond to help with your purchase. Providing exceptional service is always our goal, and we truly appreciate you choosing Capital Ford Lincoln. Congratulations on your new vehicle, and we look forward to serving you again in the future!
Dustin Jones
7 days ago
Quick and efficient services. Great staff.
Response from the owner:Thank you for the great review Dustin! We’re happy to hear our team provided quick, efficient, and friendly service. We truly appreciate your support and thank you for choosing Capital Ford Lincoln!
Lorraine Brandt
1 week ago
The care and professionalism of the staff at Capitol Ford gave me confidence in their work. I will definitely be going there again.
Response from the owner:Thank you for the wonderful review Lorraine! We’re so glad our team’s care and professionalism gave you confidence in the service you received. We truly appreciate your trust in Capital Ford Lincoln and look forward to welcoming you back in the future!
Jaden Linsley
1 week ago
Brett and team at capital ford went above and beyond on our recent transaction. Thanks for all of your help. We love our Bronco
Response from the owner:Thank you so much for the kind words, Jaden! We’re glad Brett and the team could make your experience a great one. We truly appreciate your business and are so happy to hear you love your new Bronco! Enjoy every minute of it, and thanks for choosing Capital Ford Lincoln!
Marissa Leier
2 weeks ago
Brett Holloway makes buying a new vehicle easy! Always very knowledgeable and we are in and out in no time! Highly recommend!!
Response from the owner:Thank you so much for the 5 star review, Marissa! We’re thrilled to hear that Brett Holloway made your vehicle purchasing experience so seamless and quick. We appreciate your recommendation and look forward to seeing you again at Capital Ford Lincoln!
Jerry Flegel
2 weeks ago
Front service staff, Lisa and Gia were great to deal with, loaner accepted, and got updates on progressive as had to test a few modules, all went well, as been a great customer for this 3rd vehicle, dating back to 2021, when Bruce sold me an Aurora, and the 2010 Mkz and now 2021 Lincoln Corsair, . Thanks Cam and PJ, and staff great job. JERRY
Response from the owner:Thank you, Jerry, for the wonderful review and your continued loyalty over the years! We’re so glad Lisa and Gia kept you informed throughout your service visit and made the process a positive one. We’ll be sure to share your kind words with Cam, PJ, and the entire team. We truly appreciate your trust in Capital Ford Lincoln and look forward to taking care of you and your Lincoln Corsair for years to come!
Veronica Hay
2 weeks ago
We had an excellent experience purchasing our brand-new Lincoln Nautilus. From the moment we arrived, the staff were friendly, professional, and welcoming, without ever pressuring us. They took the time to answer all our questions, explain the vehicle's features, and make sure we were comfortable with every part of the purchase. The entire process was smooth and well organized, and we really appreciated the attention to detail. The team went above and beyond to make the experience enjoyable, and we felt valued as customers throughout the entire sale. We are extremely happy with our new Nautilus and with the service we received from the dealership.
Response from the owner:Thank you so much for sharing such a wonderful review, Veronica! We’re thrilled to hear that you had such a positive experience purchasing your brand-new Lincoln Nautilus. Our team strives to make every customer feel welcomed, comfortable, and confident throughout the entire process, so it’s fantastic to know that came through during your visit. Congratulations on your beautiful new Nautilus! We truly appreciate your business and trust, and we hope you enjoy every mile. Thank you for choosing Capital Ford Lincoln!