Customer Testimonials
Brenda Becker
14 hours ago
We were treated royally while deciding on our new Lincoln. Every option was thoroughly explained . We definitely would recommend stopping in and taking a look. We love our new Lincoln.
Response from the owner:Thank you so much for the wonderful review! We’re thrilled to hear you felt well taken care of while choosing your new Lincoln and that everything was clearly explained along the way. Enjoy your new vehicle, and we truly appreciate the recommendation!
Roger Tetreault
14 hours ago
Would recommend dealership to anyone. Friendly sales and staff and good communication that made things easy.
Response from the owner:Thank you for the kind recommendation! We’re really glad to hear our team and communication made everything easy for you. We appreciate your support and hope to see you again in the future!
Dawn Roney
15 hours ago
Great customer service. My first time using Quick Lane. The location I went to is under renovations to their sales space but service rep gave me great instruction to navigate the lot safely and easily. Inside I met another helpful service rep who set, and the team exceeded, my expectations. Went for breakfast and the vehicle was ready before my meal arrived. Super efficient service even while staff are working in an atypical environment. For reference, I had 7K service (oil change, tire inspection). Will be back in another 7K!!
Response from the owner:Thank you for the great feedback, Dawn! We’re so glad our team could help you navigate the renovations and get you back on the road before you even finished breakfast. Efficiency is what we aim for, and we look forward to welcoming you back again in the future to Capital Ford Lincoln!
Michael Rayala
3 days ago
⭐️⭐️⭐️⭐️⭐️ Great place to buy a brand new Ford vehicles. Zubaer is my trusted sales person with the highest quality of service and professionalism. I have been extremely satisfied how smooth the transaction was. I have bought vehicles from this dealership and they have always given me the best options available.
⭐️⭐️⭐️⭐️⭐️ And I just want to add in this review, the following week after my purchase of the new 2025 Bronco Sport Bad Lands, my vehicle was scheduled for the undercoat protection. I have forgotten to schedule for a loaner vehicle and I had no choice but to bring along my 10 year old son and my 3 year old daughter. I was expecting to use their complimentary shuttle service but to my surprise, my trusted product specialist Zubaer had gone beyond the extra mile. He told me to wait for a while and brought a key fob for a loaner vehicle. I never expected that he saw I really need a loaner vehicle as there were no toddler seats in their shuttle service. I was truly amazed and grateful to him at the same time. And better, he loaned me the Bronco Sport Outer Banks. I was able to drive and experience another trim of Bronco Sport which was really amazing. I am very pleased and extremely satisfied with Capital Ford's team and particularly to Zubaer who has helped me a lot and provided the highest quality of customer service. 🫡
⭐️⭐️⭐️⭐️⭐️ And I just want to add in this review, the following week after my purchase of the new 2025 Bronco Sport Bad Lands, my vehicle was scheduled for the undercoat protection. I have forgotten to schedule for a loaner vehicle and I had no choice but to bring along my 10 year old son and my 3 year old daughter. I was expecting to use their complimentary shuttle service but to my surprise, my trusted product specialist Zubaer had gone beyond the extra mile. He told me to wait for a while and brought a key fob for a loaner vehicle. I never expected that he saw I really need a loaner vehicle as there were no toddler seats in their shuttle service. I was truly amazed and grateful to him at the same time. And better, he loaned me the Bronco Sport Outer Banks. I was able to drive and experience another trim of Bronco Sport which was really amazing. I am very pleased and extremely satisfied with Capital Ford's team and particularly to Zubaer who has helped me a lot and provided the highest quality of customer service. 🫡
Response from the owner:Thank you for the great review! We’re so glad to hear you had a positive experience and that Zubaer has earned your trust. He’ll really appreciate your kind words. Enjoy your new Ford, and thanks again for your support!
Arlene Connolly
6 days ago
Wonderful job done
Will be back again
Will be back again
Response from the owner:Thank you for the kind words! We’re so glad you were happy with our service and look forward to welcoming you back again soon.
Roxy Rockett
1 week ago
I like that they listen to my concerns and don’t just write them off as if I’m a dumb girl. I’ve always had solid advice and quick service when taking my car here.
Response from the owner:We really appreciate this feedback, Roxy! We believe everyone deserves to be heard and treated with respect, so we're glad to hear our team has consistently provided you with the solid advice and quick service you deserve. Thank you for your trust, we look forward to welcoming you again in the future to Capital Ford Lincoln!
Brooke Wilgosh
2 weeks ago
Great experience with Capital Ford
Response from the owner:Thank you for the great feedback! We’re so glad you had a positive experience with Capital Ford. We truly appreciate your support!
ty stettner
2 weeks ago
We’ve been buying vehicles from Jon Barabash at capital ford the last 14 years , most recently a 26 f350 always a good experience
Response from the owner:Thank you for your continued loyalty over the past 14 years—we truly appreciate it! We’re so glad Jon has consistently provided you with great experiences. Enjoy your new F-350, and we look forward to helping you again down the road!
Gerald Joseph
2 weeks ago
I’ve purchased a couple of cars from Capital and have been servicing my vehicles with them for the past 10 years. From sales to service, they have consistently delivered excellent customer experience—their standards have never dropped. I also own vehicles that I take to another German car dealer, and the difference in customer service is noticeable. Capital truly stands out for their professionalism and commitment to customers. Highly recommended.
Response from the owner:Thank you for your incredible loyalty over the past 10 years! It is an honor to be your dealership of choice, and we truly appreciate you noticing the high standards we strive to maintain across both sales and service. Hearing that we stand out among other dealers means the world to our team. We look forward to serving you for many more years to come here at Capital Ford Lincoln!
Tasha Shuba
2 weeks ago
Truly amazing service, fast efficient and excellent service.
Response from the owner:Hey Tasha! Thanks for taking the time to leave us such a great review. We are always trying to do whatever we can to effectively help out our customers and are happy to hear we were able to make your servicing completed on the day you needed it. We look forward to helping you out in the future with all your vehicle needs! -Cam
