Customer Testimonials

Excellent
Capital Ford Lincoln4.6
Based on 1891 reviews
Ellen Keys
5 hours ago
The staff at capital ford was very helpful in assisting me to find my new SUV. Kevin showed me all of my options and was very knowledgeable about the different vehicles I looked at. Very pleased and definitely recommend dealing with Kevin if you’re in the market for a new or “new-to-me” vehicle!
Response from the owner:Thank you for the wonderful review Ellen! We're so glad to hear you had a great experience finding your new SUV with us here at Capital Ford Lincoln. Kevin takes pride in helping customers explore their options and find the right vehicle, so we're happy his knowledge and service made a difference. We appreciate your recommendation and hope you enjoy your new ride!
K W
3 days ago
We recently ordered a new vehicle at the end of February. The vehicle arrived end of May and we picked it up then. We got what we wanted this way. Salespeople were great to deal with. They let us know how it was going every step of the way and once the vehicle was made, we also followed it along the way. Finance didn’t take long at all! Vehicle was ready to go when we got there. Everything was super easy and I would definitely recommend them to anyone looking at buying or ordering a new vehicle!
Response from the owner:Thank you for the great review! We're so glad to hear your vehicle ordering experience was smooth and that our team here at Capital Ford Lincoln kept you informed throughout the process. It's wonderful to know everything went seamlessly on delivery day as well. We truly appreciate your recommendation and hope you enjoy your new vehicle!
Barry Ault
4 days ago
Excellent service by the crew on Albert and 6th North
Response from the owner:Thank you for the great review Barry! We’re so glad to hear you received excellent service from the team. We truly appreciate your support of Capital Ford Lincoln and look forward to serving you again in the future!
Charles Laing
7 days ago
Very happy with the service and people at capital. Been dealing with capital for many years. Always put customers first.
Response from the owner:Thank you for your continued trust and loyalty over the years! We're so grateful to have customers like you. It's wonderful to hear that you've consistently had positive experiences with our team and that you've felt our commitment to putting customers first. We truly appreciate your support and look forward to serving you for many more years to come. Thank you for being part of the Capital family!
Krystle Mus
1 week ago
Always a pleasure working with Capital Ford! Jon, being a new salesman for us, was very easy to work with, he found the car to fit my needs rather than trying to upsell us. As always, Capital Ford remains our primary dealership. We will continue recommending them to our friends and family.
Response from the owner:Thank you so much for your continued trust and support! We’re thrilled to hear Jon made your experience easy and pressure-free while helping you find the perfect fit. We truly appreciate your recommendations and look forward to helping you again in the future!
Cao My
1 week ago
Friendly staff, fast service
Response from the owner:Thank you for the fantastic review Cao! We’re happy to hear you experienced friendly staff and fast service at Capital Ford Lincoln. We appreciate your support and look forward to helping you again in the future!
Kevin Peter
1 week ago
Friendly, timely service
Response from the owner:Thank you Kevin for the great review! We’re so glad to hear you experienced friendly and timely service with Capital Ford Lincoln. We truly appreciate your support and look forward to seeing you again!
Lemuel Bermudes
2 weeks ago
the service is All good, very professional and responsive. you won't be ashamed to recommend.
Response from the owner:Thank you for your kind feedback! We’re happy to hear you found our service professional and responsive. Your recommendation means a lot to us, and we truly appreciate your support!
joan pearl onza
2 weeks ago
The service was really good! I loved the shuttle accommodation because it was very convenient. I got picked up at my workplace when the service was done, and they were able to accommodate the emergency issues I had with my car. I originally had a scheduled service at Capital Ford, but when an issue with the flex pipe suddenly came up, I really appreciated that they were able to fix it right away instead of rescheduling it for another day. The shuttle driver was also very nice and friendly. Highly recommended!
Response from the owner:Thank you for the highly recommended review! We're so glad our team could accommodate your emergency repairs and that you enjoyed the shuttle service. Safe driving, and we'll be here whenever you need us next!
Tara Molson
2 weeks ago
The pick up and drop off service is excellent. I received great communication and reports about my vehicle. They are very friendly.
Response from the owner:Thank you for the wonderful review Tara! We’re so glad to hear you had a great experience with our pick-up and drop-off service and that the communication throughout your visit kept you informed and comfortable. We truly appreciate your support and look forward to helping you again in the future!