Customer Testimonials

Just wanted to send a huge thank you to Sviatlana and David for the great service and overall experience this past weekend when at Capital Ford. From the moment we parked our car we were met with friendly greetings and a smile which sure helped us feel comfortable and made our purchase so much easier. Sviatlana's attention to detail, and expertise made our experience the best it could have been .
Thanks again for all your help in choosing our vehicle!
“I’m extremely happy with my new car! The whole buying process was smooth and stress-free. The staff were very friendly, helpful, and answered all my questions patiently. I really appreciate their honesty and support in helping me choose the perfect car. Highly recommend this dealership!”
Response from the owner:I’m extremely happy with my new car! The whole buying process was smooth and stress-free. The staff were very friendly, helpful, and answered all my questions patiently. I really appreciate their honesty and support in helping me choose the perfect car. Highly recommend this dealership!
I had an excellent experience at the Ford service center. The staff were very professional, friendly, and helpful from the moment I arrived. They clearly explained what service my truck needed and kept me informed throughout the process.
The work was completed on time, and my truck was returned in great condition. I really appreciate the attention to detail and the great customer service. It’s good to deal with a team that takes pride in their work. I would definitely recommend this Ford service center to anyone looking for reliable and professional service.
Response from the owner:Thank you for taking the time to leave us a positive review, Pavel! It's great to hear you had such a positive experience! Professional, friendly staff and clear communication make a big difference. We're happy to hear your truck was serviced on time and returned in great condition. Thanks for recommending the team, and we look forward to welcoming you again in the future whenever you need us!
Very good to deal with. Salesman Brady wasn't overwhelming or pushy for a sale. Sales manager Abby was very friendly during and after the sale of my 2026 F450 Platinum Dually
Response from the owner:Thank you for the great review!

We’re glad to hear Brady made the buying process comfortable and pressure-free, and that Abby was so friendly and helpful throughout the sale. Enjoy your new 2026 F-450 Platinum Dually, and thank you for choosing Capital Ford!
I am writing to express my sincere gratitude for the exceptional service I received during my recent visit to your dealership. Amazing staff and excellent customer service.
Response from the owner:Thank you for your kind words, Jaivish! We truly appreciate your feedback and are glad to hear you had a great experience with our team. We look forward to welcoming you again in the future whenever you need us! 😁
Great Service from Capital Lincoln, including a complementary loaner car and car wash. Friendly , helpful team I highly recommend them for ford or Lincoln vehicles
Response from the owner:Thank you so much for the awesome review!

We’re thrilled to hear you had a great experience with our team at Capital Lincoln. Providing a complimentary loaner and sending you home in a freshly washed vehicle is just part of how we like to take care of our guests — and we’re so glad you enjoyed it!

Your recommendation truly means the world to us. Whether it’s Ford or Lincoln, we’re always here to make your experience easy, comfortable, and enjoyable.

We look forward to seeing you again soon!
Quick friendly service
Response from the owner:Thanks for taking the time to leave us a 5 star review, Ronald! We are happy to hear that you were satisfied with the length of your service. Don't hesitate to reach out if you're needing anything further in the future! -RB
I would like to take a moment for Amy & Jude,
For taking their time and delivering wonderful services.
Amy made sure I get the best customer services by calling and following when and reminding me that I needed an Oil Change and Servicing which tbh I had totally forgotten when my busy work schedule.
They picked up my Vehicle from home and got it delivered on a Heavy Snowy day.

Jude from quick lane also gave me updates time to time and made sure my vehicle gets the best care possible.

Thank you guys , Amy & Jude again for all the hard work you do.
I hope the best for you guys and capital ford.
Response from the owner:Thank you so much for your kind words and positive review! We truly appreciate you taking the time to recognize Amy and Jude. We’re glad they could make your experience smooth and stress-free, even on a snowy day! Thank you for choosing Capital Ford Lincoln, and we look forward to welcoming you again in the future!
Great place to buy or service Ford vehicle
Response from the owner:Thank you for the great feedback!

We’re proud to be your trusted place to buy and service your Ford vehicle. We truly appreciate your support and look forward to seeing you again!
I was very happy with all the courteous service I received at Capital ford Lincoln 😊
Response from the owner:Thank you so much for taking the time to leave us a positive review, Gerard! We appreciate you choosing us over here at Capital Ford Lincoln, and we look forward to welcoming you again in the future! 😁