Customer Testimonials
Krystle Mus
1 day ago
Always a pleasure working with Capital Ford! Jon, being a new salesman for us, was very easy to work with, he found the car to fit my needs rather than trying to upsell us. As always, Capital Ford remains our primary dealership. We will continue recommending them to our friends and family.
Response from the owner:Thank you so much for your continued trust and support! We’re thrilled to hear Jon made your experience easy and pressure-free while helping you find the perfect fit. We truly appreciate your recommendations and look forward to helping you again in the future!
Cao My
1 day ago
Friendly staff, fast service
Response from the owner:Thank you for the fantastic review Cao! We’re happy to hear you experienced friendly staff and fast service at Capital Ford Lincoln. We appreciate your support and look forward to helping you again in the future!
Kevin Peter
1 day ago
Friendly, timely service
Response from the owner:Thank you Kevin for the great review! We’re so glad to hear you experienced friendly and timely service with Capital Ford Lincoln. We truly appreciate your support and look forward to seeing you again!
Lemuel Bermudes
3 days ago
the service is All good, very professional and responsive. you won't be ashamed to recommend.
Response from the owner:Thank you for your kind feedback! We’re happy to hear you found our service professional and responsive. Your recommendation means a lot to us, and we truly appreciate your support!
joan pearl onza
4 days ago
The service was really good! I loved the shuttle accommodation because it was very convenient. I got picked up at my workplace when the service was done, and they were able to accommodate the emergency issues I had with my car. I originally had a scheduled service at Capital Ford, but when an issue with the flex pipe suddenly came up, I really appreciated that they were able to fix it right away instead of rescheduling it for another day. The shuttle driver was also very nice and friendly. Highly recommended!
Response from the owner:Thank you for the highly recommended review! We're so glad our team could accommodate your emergency repairs and that you enjoyed the shuttle service. Safe driving, and we'll be here whenever you need us next!
Tara Molson
5 days ago
The pick up and drop off service is excellent. I received great communication and reports about my vehicle. They are very friendly.
Response from the owner:Thank you for the wonderful review Tara! We’re so glad to hear you had a great experience with our pick-up and drop-off service and that the communication throughout your visit kept you informed and comfortable. We truly appreciate your support and look forward to helping you again in the future!
cory Johnson (Diesel)
6 days ago
Great friendly services
Response from the owner:Thank you for the great review Cory! We’re so glad to hear you had a friendly service experience with our team. We truly appreciate your support and look forward to seeing you again at Capital Ford Lincoln!
Fred Bordas
1 week ago
Good service. Knowledgeable, polite, reliable employees. I’ve been a customer for decades.
Response from the owner:Thank you so much Fred for the 5 star review! We really appreciate it, it keeps us motivated to continue to move forward in our customer service here! We look forward to helping you again in the future - Addison
Kim McKechnie
1 week ago
I would definitely suggest asking for Brady if you're looking for a new vehicle. Brittany the finance manager was great to deal with too. Definitely recommend Capital Ford.
Response from the owner:Thank you for the fantastic review Kim! We’re so happy to hear Brady provided such a great experience while helping you find your new vehicle, and that Brittany made the finance process enjoyable as well. We truly appreciate your recommendation and your support of Capital Ford. Enjoy your new vehicle, and we look forward to seeing you again in the future!
saeed jafari
2 weeks ago
The staff were very professional, friendly, and courteous. They clearly explained all the work performed on the vehicle in detail, which was greatly appreciated. They also arranged transportation promptly, and the drivers were polite and respectful. Overall, the customer service experience was excellent.
Response from the owner:Thank you for your kind feedback! We’re very happy to hear that you had an excellent experience with our team. Providing professional service, clear communication, and courteous transportation support is very important to us, and we truly appreciate you taking the time to share your experience.
