Customer Testimonials

Excellent
Capital Ford Lincoln4.6
Based on 1834 reviews
Tom Kelly (TK)
2 days ago
Great vehicle shopping experience, and great service experience.
Response from the owner:Thank you for the great review! We're happy to hear you had a wonderful vehicle shopping experience and received great service as well. We truly appreciate your support and look forward to helping you again in the future!
Billy Ness
4 days ago
Great customer experience Saul and Scott were great to deal with the purchase of our Bronco
Response from the owner:Thank you for the great review! We're so glad to hear Saul and Scott made your Bronco purchase a great experience. Enjoy your new ride, and we appreciate you choosing us!
Lori Cottrill
7 days ago
Just wanted to send a huge thank you to Sviatlana and David for the great service and overall experience this past weekend when at Capital Ford. From the moment we parked our car we were met with friendly greetings and a smile which sure helped us feel comfortable and made our purchase so much easier. Sviatlana's attention to detail, and expertise made our experience the best it could have been .
Thanks again for all your help in choosing our vehicle!
Response from the owner:Thank you so much for the wonderful feedback! We're thrilled to hear that Sviatlana and David made your visit such a positive experience from the moment you arrived. Providing friendly service and great attention to detail is what we strive for, and we're so glad Sviatlana could help make choosing your vehicle easy and enjoyable. Congratulations on your new vehicle, and thank you for choosing us!
Sidharth Sharma
1 week ago
“I’m extremely happy with my new car! The whole buying process was smooth and stress-free. The staff were very friendly, helpful, and answered all my questions patiently. I really appreciate their honesty and support in helping me choose the perfect car. Highly recommend this dealership!”
Response from the owner:I’m extremely happy with my new car! The whole buying process was smooth and stress-free. The staff were very friendly, helpful, and answered all my questions patiently. I really appreciate their honesty and support in helping me choose the perfect car. Highly recommend this dealership!
Pavel R
1 week ago
I had an excellent experience at the Ford service center. The staff were very professional, friendly, and helpful from the moment I arrived. They clearly explained what service my truck needed and kept me informed throughout the process.
The work was completed on time, and my truck was returned in great condition. I really appreciate the attention to detail and the great customer service. It’s good to deal with a team that takes pride in their work. I would definitely recommend this Ford service center to anyone looking for reliable and professional service.
Response from the owner:Thank you for taking the time to leave us a positive review, Pavel! It's great to hear you had such a positive experience! Professional, friendly staff and clear communication make a big difference. We're happy to hear your truck was serviced on time and returned in great condition. Thanks for recommending the team, and we look forward to welcoming you again in the future whenever you need us!
Very good to deal with. Salesman Brady wasn't overwhelming or pushy for a sale. Sales manager Abby was very friendly during and after the sale of my 2026 F450 Platinum Dually
Response from the owner:Thank you for the great review!

We’re glad to hear Brady made the buying process comfortable and pressure-free, and that Abby was so friendly and helpful throughout the sale. Enjoy your new 2026 F-450 Platinum Dually, and thank you for choosing Capital Ford!
Jaivish Parekh
2 weeks ago
I am writing to express my sincere gratitude for the exceptional service I received during my recent visit to your dealership. Amazing staff and excellent customer service.
Response from the owner:Thank you for your kind words, Jaivish! We truly appreciate your feedback and are glad to hear you had a great experience with our team. We look forward to welcoming you again in the future whenever you need us! 😁
Michelle Kohlert
3 weeks ago
Sveitlanda...maybe spelled wrong, was amazing to deal with. Great communication, made the process seamlessly. Thanks so much. If you need an amazing salesperson go and see her!!!
Response from the owner:Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Sviatlana will be so happy to hear this — she works hard to make every process smooth and stress-free. Enjoy your new vehicle, and welcome to the family!
Crazy Pop
3 weeks ago
Great Service from Capital Lincoln, including a complementary loaner car and car wash. Friendly , helpful team I highly recommend them for ford or Lincoln vehicles
Response from the owner:Thank you so much for the awesome review!

We’re thrilled to hear you had a great experience with our team at Capital Lincoln. Providing a complimentary loaner and sending you home in a freshly washed vehicle is just part of how we like to take care of our guests — and we’re so glad you enjoyed it!

Your recommendation truly means the world to us. Whether it’s Ford or Lincoln, we’re always here to make your experience easy, comfortable, and enjoyable.

We look forward to seeing you again soon!
Ronald Mamer
3 weeks ago
Quick friendly service
Response from the owner:Thanks for taking the time to leave us a 5 star review, Ronald! We are happy to hear that you were satisfied with the length of your service. Don't hesitate to reach out if you're needing anything further in the future! -RB