Customer Testimonials
Great dealership quick and responsive
Response from the owner:Thank you for the review, Vraj! We're glad we could provide a quick and responsive experience for you. We look forward to welcoming you again in the future.
Huge shoutout to Tyler in the service department! I had some big issues and some small ones but he was there to help with the same enthusiasm for both. I got very prompt and clear communication every step of the way and he even went above and beyond changing out my key fob batteries when he noticed they were low. Thanks again Tyler, I'll be asking for you every time I need something at Capital Ford!
Response from the owner:Thank you for the huge shoutout, Christopher! We’re so glad Tyler provided such enthusiastic and prompt service, and we’ll be sure to share your kind words with him. We look forward to seeing you next time at Capital Ford!
Great service 👏 👍
Response from the owner:Thank you for much for leaving us a 5 star review, Jason! We are thrilled to hear you were happy with the service you receive here at Capital Ford Lincoln. Happy driving! 😁🚗
Darcey and the service dept are always very thorough with our vehicle fleet servicing needs.
Response from the owner:Thank you for your feedback! We’re happy to hear that Darcey and the service department consistently take great care of your fleet servicing needs. Their thoroughness and dedication are greatly appreciated, and we’re grateful for your continued trust. We look forward to supporting you and your fleet for many years to come.
Jon and Brittany were amazing! Great customer service and would highly recommend seeing them!
Response from the owner:Thank you for the wonderful feedback! We’re so glad to hear that Jon and Brittany provided amazing customer service. They’ll be thrilled to know you’d highly recommend them. We appreciate you taking the time to share your experience and look forward to helping you again in the future!
If you’re dealing with Ford Lincoln request Erin as the sales person and request Brittany as your financial services person, they are outstanding
Response from the owner:Thank you so much for your wonderful review! We’re thrilled to hear that Aaron and Brittany provided you with an outstanding experience. They both take great pride in delivering exceptional service, and your recognition means a lot. We truly appreciate your recommendation and look forward to assisting you again in the future!
Great dedicated Lincoln facility. super-easy drop off and pick-up. great communication and a friendly service rep.
Response from the owner:Thank you for taking the time to leave us a 5 star review, David! We're happy to know that you were satisfied with our brand new Lincoln Facility and the service you received. We look forward to welcoming you again in the future!
Auto glass crew were top notch, fast & friendly
Response from the owner:Thank you for taking the time to leave us a positive review, Dayna! We are happy to know you found the service here at our auto glass department top notch, and we look forward to assisting you in the future if you ever need!
Was pleased with the updates and explanation of service while vehicle was in the shop and speediness of repairs.
Response from the owner:Thank you for taking the time to leave us a positive review, Bradley! We are happy to hear you were pleased with how you were kept updated during the repairs on your vehicle and that the services were explained to your satisfaction! We look forward to assisting you in the future if you ever need us!
I’ve been taking my car to Quick Lane at Capital Ford Lincoln for years, the staff are knowledgeable , they always explain what has to be done. Mike McManus was great to deal with , the repair was done quickly . I would highly recommend them.
Response from the owner:Thank you so much for the positive review, Edith! We’re glad to hear that our team continues to provide clear, knowledgeable service, and that Mike made your recent visit a great one. It’s wonderful to know the repair was completed quickly and to your satisfaction. We truly appreciate your recommendation and look forward to welcoming you again in the future!
