Customer Testimonials
If you’re dealing with Ford Lincoln request Erin as the sales person and request Brittany as your financial services person, they are outstanding
Great dedicated Lincoln facility. super-easy drop off and pick-up. great communication and a friendly service rep.
Response from the owner:Thank you for taking the time to leave us a 5 star review, David! We're happy to know that you were satisfied with our brand new Lincoln Facility and the service you received. We look forward to welcoming you again in the future!
Auto glass crew were top notch, fast & friendly
Response from the owner:Thank you for taking the time to leave us a positive review, Dayna! We are happy to know you found the service here at our auto glass department top notch, and we look forward to assisting you in the future if you ever need!
Was pleased with the updates and explanation of service while vehicle was in the shop and speediness of repairs.
Response from the owner:Thank you for taking the time to leave us a positive review, Bradley! We are happy to hear you were pleased with how you were kept updated during the repairs on your vehicle and that the services were explained to your satisfaction! We look forward to assisting you in the future if you ever need us!
I’ve been taking my car to Quick Lane at Capital Ford Lincoln for years, the staff are knowledgeable , they always explain what has to be done. Mike McManus was great to deal with , the repair was done quickly . I would highly recommend them.
Response from the owner:Thank you so much for the positive review, Edith! We’re glad to hear that our team continues to provide clear, knowledgeable service, and that Mike made your recent visit a great one. It’s wonderful to know the repair was completed quickly and to your satisfaction. We truly appreciate your recommendation and look forward to welcoming you again in the future!
Outstanding dealership time and time again they always look after our needs. We’ve purchased Many vehicles from Capital over the last few years, I recommended many friends and family and they’ve always taken care of everybody gold stars For Capital Ford
Response from the owner:Thank you so much for your loyalty and kind words! We’re thrilled to hear that we’ve consistently met your needs and that your friends and family have had great experiences as well. We truly appreciate your recommendations and look forward to serving you for many more years to come!
I came shortly after opening time so my wait time to get my truck in to be serviced was short. Whie it was a routine oil change, I asked them to check some other items on the truck. They confirmed that these items were checked and gave me a report on thrir condition. The whole servicing of the truck was completed faster than I expected so I had extra time that morning to complete the other, non-related, matters that I had to deal with. I will be coming back to Quick Lane for future servicing.
Response from the owner:Thank you for taking the time to share your experience, Allan! We’re glad to hear your visit went smoothly and that our team was able to check everything you requested and get you back on the road sooner than expected. We appreciate your trust and look forward to seeing you again at Quick Lane for your future servicing needs!
I just wanted to share my experience with Capital Ford. Kash in sales is amazing. From the inquiry phone call, to the test drive, and to the purchase, she looked after me and made the purchase of my truck a very positive experience. I had a few questions for her after my purchase and she was quick to respond and pointed me in the right direction. I also wanted to get a part replaced on my truck and the service advisor Darcy was great to deal with as well. If you’re looking for a vehicle, I highly recommend dealing with Kash. 5/5 for the team at Capital Ford.
Response from the owner:Thank you for sharing your experience Dylan! We’re thrilled to hear that Kash made your truck purchase such a positive and smooth process from start to finish—and even after the sale with her quick follow-up and support. We’re also glad to know Darcy took great care of you on the service side.
Your recommendation and 5/5 rating mean a lot to us. Thank you for choosing Capital Ford, and enjoy your new truck
Very nice staff they understood that I wasn’t very knowledgeable about cars so they took the time to explain everything I needed to know and a way I could comprehend it. I love this place. Been dealing with here for more than 10 years.
Response from the owner:Thank you for your wonderful review, Ursula! We’re glad our team could make everything easy to understand, and we truly appreciate your loyalty over the past 10 years! We look forward to welcoming you again in the future 😁
I recently purchased my new Ford Bronco, and I can confidently say the entire experience was amazing thanks to Scott.
He was knowledgeable about every detail of the Bronco and took the time to understand exactly what I was looking for. He answered all my questions clearly, offered helpful insights without any pressure, and made sure I felt comfortable and confident with my decisions.
If you’re looking to buy a vehicle and want someone and a dealership who truly goes above and beyond, I highly recommend working with them.
He was knowledgeable about every detail of the Bronco and took the time to understand exactly what I was looking for. He answered all my questions clearly, offered helpful insights without any pressure, and made sure I felt comfortable and confident with my decisions.
If you’re looking to buy a vehicle and want someone and a dealership who truly goes above and beyond, I highly recommend working with them.
Response from the owner:Thank you so much for sharing your experience! We’re thrilled to hear that Scott made your Ford Bronco purchase smooth, informative, and stress-free. It’s wonderful that he took the time to answer all your questions and ensure you felt confident in your decisions.
We truly appreciate your kind words and recommendation. Enjoy your new Bronco, and thank you for choosing us!
